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Forum Discussion

Aspirant

Dec 01, 2019

Solved

MR2100 WIFI OFF IF NO DEVICE PLUGGED

Dear Sirs,

Sorry for my english i am French

i have small a problem with my router ...

When no device is plugged or wifi connected for a long time to the 4G ROUTEUR the router shuts down and the LED is red instead of blue...

I disabled auto WIFI OFF after a long time but this problem occurs..

It's annoying because when i come back to home mi have to open again the ROUTER, to restart my PC for it to detect the WIFI again...

Please kindly help me

Best regards

Blanca_O
Mar 23, 2020
Hi Skytten17

Kindly check for new firmware update and let us know if it fixed the issue.

Regards,
Blanca
Community Team

6 Replies

plemans
Guru
Dec 01, 2019
when you say you disabled wifi auto off do you mean wifi standby?
You've logged in through the web interface and changed it in the settings?
This thread talks about this.
https://community.netgear.com/t5/Mobile-Routers-Hotspots-Modems/Netgear-Nighthawk-M1-offline-in-morning/td-p/1252742
Skytten17
Aspirant
Jan 25, 2020
Hi slimshady21,
Did you ever get this solved? I am experiencing something similar.
Regards,
Morten
- Blanca_O
  NETGEAR Employee Retired
  Mar 23, 2020
  Hi Skytten17
  
  Kindly check for new firmware update and let us know if it fixed the issue.
  
  Regards,
  Blanca
  Community Team
  - Skytten17
    Aspirant
    Mar 24, 2020
    Hi Blanca,
    Yes, my issue seems to be fixed.
    Thx
JohnPeng
NETGEAR Expert
Jan 25, 2020
Thanks for the reports. This is a known issue and we have a fix for it already.

Plan to release a new update in the next couple of weeks. Please standby and thanks for your patience. I also received the report from your support team. I will let them know as well on the coming release.

Regards