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Forum Discussion
Jayka10
Nov 10, 2022Follower
MR5100 not booting up
Hoping someone can shed a little light for me: hotspot starts to boot up (battery fully charged, btw), and screen shows "Netgear", that fades, then comes back on - repeats about four times and then becomes unresponsive. Have tried doing a reset, but nothing seems to happen. If I remove battery and then replace, it will only repeat the above action. Anybody else ever have this issue? Ideas? Thanks in advance!
3 Replies
- JBishAspirant
Have you tried using ac power? My 6500 was doing this without the battery and plugged in, I then kept messing with it until it finally stayed on with no battery and ac power
- JohnPengNETGEAR Expert
Could you please advise your device's SKU?
Thanks
- JBishAspirantHave you tried a factory reset while plugged in and hitting reset button?