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Forum Discussion
zbaaal
Dec 04, 2023Follower
MR5100 random reboots
My MR5100 has been acting weird lately. Reboots randomly and frequently. Extremely weak signals on both 2.4Ghz and 5Ghz. This is all happening indoors with well ventilated and cool locations. The device has been in the same location for the past half year or so. I've tried:
1. Factory resetting
2. Running it on battery
3. Running it through power with and without battery
Nothing fixes this. It has become a hassle. I'm on the latest firmware according to the device: NTGX55_12.04.18.00
Help please.
1 Reply
- JohnPengNETGEAR Expert
Could you please capture a mode,json file and send to me at jopeng@netgear.com and mention your community ID as well.
- Logon to the webui (http://192.168.1.1 ) as an administrator
- Navigate to URL http://192.168.1.1/model.json via the same browser window
- Capture the results (by selecting all + copy) and send it backThanks
John