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Forum Discussion
Radiocooke
Jun 28, 2022Aspirant
MR5200-100EUS firmware NTGX55_12.04.12.00
Hello, Where can I download firmware NTGX55_12.04.12.00 for my MR5200-100EUS? I am currently on NTGX55_12.04.10.01, and the Check for updates just hangs whenever I try to run it. From what I read on...
Blanca_O
Jul 06, 2022NETGEAR Employee Retired
Hi Radiocooke
Welcome to NETGEAR Community!
Who is your Internet Provider? It may be that the ISP is blocking the update. Do you have another SIM Card that you can try?
If none, please enable data offloading then try again updating the firmware.
Regards,
Blanca
Community Team
- RadiocookeJul 06, 2022Aspirant
My provider is AT&T. I can try enabling offloading and see if that works. I assumed Netgear would just have the file available for download somewhere though. Is that not the case?
- Blanca_OJul 06, 2022NETGEAR Employee Retired
Hi Radiocooke
MR5200-100EUS is an EU SKU. Where did you purchase the device?
As for the firmware file, let me check this with the team and will get back to you.
Regards,
Blanca
Community Team- RadiocookeJul 06, 2022Aspirant
My apologies, I should have looked at the tag and not copied the model from the other thread I was looking at. my exact model is:
MR5200-100NAS and I bought it from the Netgear Website.