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Nate2021's avatar
Nate2021
Follower
Jun 06, 2022

MR5200 Incorrect Wifi Mobile Router

Netgear Mobile App on Android (Google Play) says "Mobile Router is not supported by the Netgear Mobile App". I factory reset which did not solve the problem. Works on iOS, but not Android.

1 Reply

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired

    Hi Nate2021, 

     

    Welcome to NETGEAR Community!

     

    Are you still experiencing this?

    Please provide the Mobile app Android version that you have downloaded. 

     

    Regards,
    Blanca
    Community Team