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Forum Discussion
dmj68692
Jul 29, 2022Follower
MR5200 Nighthawk - Broadband is disconnected
1 Reply
- Blanca_ONETGEAR Employee Retired
Hi dmj68692,
Welcome to NETGEAR Community!
Please provide the device SKU (e.g. MR5200-100EUS) and firmware version.
Who is your Internet Service Provider? Kindly contact them and get the APN information and add it on the M5 Web UI.
Kindly make sure your SIM card work in a phone.
Regards,
Blanca
Community Team