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Forum Discussion

dmj68692's avatar
dmj68692
Follower
Jul 29, 2022

MR5200 Nighthawk - Broadband is disconnected

1 Reply

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired

    Hi dmj68692, 

     

    Welcome to NETGEAR Community!

     

    Please provide the device SKU (e.g. MR5200-100EUS) and firmware version. 

    Who is your Internet Service Provider? Kindly contact them and get the APN information and add it on the M5 Web UI. 

    Kindly make sure your SIM card work in a phone. 

     

    Regards,
    Blanca
    Community Team