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Forum Discussion
Southern_Cajun
Aug 19, 2022Guide
MR5200 no data connection
Less than 90 day old mr5200 purchased directly from netgear
Today, absolutely no network data connection from either my unlimited data T-Mobile and att sim cards.
Both cards work in my new and unlocked mr6500 (firstnet registered).
Both sims work in various tablets as well.
Any ideas?
Went through support and they’re supposed to replace, but after charging 3 cards the 29.90 next day exchange fee - the netgear system continually gave an error.
Today, absolutely no network data connection from either my unlimited data T-Mobile and att sim cards.
Both cards work in my new and unlocked mr6500 (firstnet registered).
Both sims work in various tablets as well.
Any ideas?
Went through support and they’re supposed to replace, but after charging 3 cards the 29.90 next day exchange fee - the netgear system continually gave an error.
2 Replies
- Blanca_ONETGEAR Employee Retired
Hi Southern_Cajun
Welcome to NETGEAR Community!
Allow us to look into this. Please PM us your case number.
Regards,
Blanca
Community Team- Sent. Ty in advance.