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Forum Discussion
MR6400 many many many issues
Are we testing a several hundred dollars device paying for it? - turns on airplane mode by itself, usually right after first time logging in to admin page. - wifi broadcast stops. Wifi shows as on...
Are we testing a several hundred dollars device paying for it?
- turns on airplane mode by itself, usually right after first time logging in to admin page.
- wifi broadcast stops. Wifi shows as on in device, but it doesn't broadcast.
- turns off ethernet by itself.
- mobile connection disconnects randomly, shows as connected on LCD but disconnected on admin page.
Basically it has a life of its own.
The firmware version is from more than 6 months ago, and it says it's up to date!
Version NTGX65_10.01.41.02
Absolutely horrible.
- turns on airplane mode by itself, usually right after first time logging in to admin page.
- wifi broadcast stops. Wifi shows as on in device, but it doesn't broadcast.
- turns off ethernet by itself.
- mobile connection disconnects randomly, shows as connected on LCD but disconnected on admin page.
Basically it has a life of its own.
The firmware version is from more than 6 months ago, and it says it's up to date!
Version NTGX65_10.01.41.02
Absolutely horrible.
igorjrr wrote:
Are we testing a several hundred dollars device paying for it?
- turns on airplane mode by itself, usually right after first time logging in to admin page.
- wifi broadcast stops. Wifi shows as on in device, but it doesn't broadcast.
- turns off ethernet by itself.
- mobile connection disconnects randomly, shows as connected on LCD but disconnected on admin page.
Basically it has a life of its own.
The firmware version is from more than 6 months ago, and it says it's up to date!
Version NTGX65_10.01.41.02
Absolutely horrible.
For Dish MR6400, we are going to release a new FW update later this month. We are waiting for Dish's technical approval.
Thanks
John
Thank you, could you please share what are the changes in this firmware? or, at least, if it covers the issues I listed?
The new update will resolve some of the issues you listed, such as data connection issue, etc. For the other issues, we need to check further. I suggest to wait and try the new FW update later. If the issues are persistent, we can debug further.
Thanks
One more issue: the checkbox for data roaming can't be clicked (it stays unchecked). No error message, no explanation, it simply doesn't check/click.
I would like to remind that I do not work for Netgear (not a tester), and I actually paid for the product, that does not seem to have been tested enough to hit the market. This is not OK.
igorjrr wrote:
One more issue: the checkbox for data roaming can't be clicked (it stays unchecked). No error message, no explanation, it simply doesn't check/click.
I would like to remind that I do not work for Netgear (not a tester), and I actually paid for the product, that does not seem to have been tested enough to hit the market. This is not OK.
If you suspect the device doesn't work as expected, please work with Dish to have the device replaced.
Thanks