Forum Discussion

Virtuoso

Apr 18, 2023

Solved

MR6450-100EUS only connects 4G service

Is it MR6450-100EUS FW NTGX65_12.01.05.00 still under developing? Same SIM card, same spot, MR5200-100EUS, with FW NTGX55_12.04.17.00 can connect 5GNR service but MR6450 doesn't, only 4G+ Any twe...

JohnPeng
Jul 11, 2023
W1lliam wrote:
JohnPeng

Is there any planned schedule for FW update which can resolve this issue?

The internal testing is ongoing and the maintenance release to address the issue will be released around 7/21.

Thanks

JohnPeng

NETGEAR Expert

Apr 26, 2023

Orchiz wrote:

I have the same question and the same problem.
Is there an update?

Could you please provide a model.json file and send email to me at jopeng@netgear.com?

- Logon to the webui (http://192.168.1.1 ) as an administrator
- Navigate to URL http://192.168.1.1/model.json via the same browser window
- Capture the results (by selecting all + copy) and send it back

Thanks

John

talentctw

Aspirant

Jun 06, 2023

It is almost 2 month passed, will there be any schedule plan for the firmware update about this problem?

JohnPeng
NETGEAR Expert
Jun 06, 2023
talentctw wrote:

It is almost 2 month passed, will there be any schedule plan for the firmware update about this problem?

Could you please provide a model.json file for me to check. This may not be device. Most likely, it is the SIM subscription issue.

- Logon to the webui (http://192.168.1.1 ) as an administrator
- Navigate to URL http://192.168.1.1/model.json via the same browser window
- Capture the results (by selecting all + copy) and send it back

You can email to me at jopeng@netgear.com. Please mention your Community ID for easy tracking.

Thanks

John
- W1lliam
  Virtuoso
  Jun 24, 2023
  JohnPeng
  
  Is there any planned schedule for FW update which can resolve this issue?
  - Orchiz
    Guide
    Jul 11, 2023
    In this forum you rarely get answers, mostly just queries.