NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MR6500-1TLAUS Missing Reboot /Restart icon.
Hi everyone, wondering if anyone here using Telstra Nighthawk M60 Pro with firmware NTGX65_12.01.41.00_00 is missing the "Reboot/Restart" functionality ? Had and OTA update last year from NTGX...
aware from home?
Has anyone tried the reboot feature on the MR Mobile app?
Mine has this:
To use the Netgear app (which I have), you must be connected to the same network as your hotspot, so it doesn't work when you're away from home.
As a web developer, I found a workaround for accessing the hidden Reboot & Shutdown menu items on the Web Dashboard (see image). So I am good to go without purchasing their insight Pro/Premium money grab. For those that may utilize this feature on the web dashboard, below may be useful to you.
The original MR6500 Web Dashboard reboot link is:http://192.168.x.x/index.html#modal_router_reboot (Replace with your hotspot's local IP address)
However, you won't see a reboot prompt, like you should, because Netgear has also hidden it in the web style sheet code. To unhide it, open the developer tools in your browser and use the following CSS code to display the hidden reboot modal container (div id="modal_router_reboot"):
```css
display: contents;
```
If you're not familiar with web stuff, you might need to wait until Netgear decides to unhide these features, or they may remove the actual reboot web code entirely (easy to do) and make this workaround no longer work.
Hopefully, Netgear will listen to their customers and stop hiding the Reboot and Shutdown menu items from the Web Dashboard. It's frustrating when they restrict access to the hardware functionality we've purchased. Hopefully someone that knows why they did will pipe up and share it with us.
Thank you for sharing this. I genuinely do not understand why the people at netgear are so AWFUL. Absolutely awful. I am fuming right now. We are working on a way to move away from netgear and onto another brand of MiFi because this is RIDICULOUS. They are constantly making my job harder by implementing stupid rules like not allowing the option to disable automatic updates and now this. Again, thanks for this solution. Now I have to go and change all my scripts
Might be specific to that particular model of the M6. I have the MR6150, which is an unlocked variant of the M6 and I have the Reboot option on the screen, on the web GUI and on the Netgear Mobile app, on the latest firmware. I'm not exactly sure but it could be a Telstra "feature" that Netgear remove this option. Certain differences in the way the firmware are created between Carrier branded devices and Netgear Unlocked. I'm pretty sure Telstra has something to do why that option is not there. For them to point you here hoping to get an answer is passing the buck. The device has their company name on it, it is their device, thus they should be able to give you answers. But I know the answer. They can't bring that option back, not in the current firmware at least, so they pass you around. Is it truly netgear's fault? I am not sure. They create these products based on carrier's specs. To me the carrier should be the one you should complain to because the unlocked versions of these devices have that feature enabled.