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Forum Discussion
MR6500 Connection Issues
I have a the MR6500 with the common issue. The device is connected to the cell network and some devices have an internet connection. Others show connection to the hotspot but no internet connection. ...
Thanks for the reply. As of this post it was up to date, but I’ll have to check the version when I get home. After a daily restart the device usually works perfectly as it should.
I’m using it alone, but range hasn’t ever seemed to be an issue in my house.
I’m using both 2.4 and 5. The devices that require 2.4 are connected to that side. The devices that I usually see problems with are connected to the 5 ghz side. Cell phones are the worst offenders. Others have been certain smart TVs and a WiFi bridge. Apple TVs almost never give me trouble. I have adjusted security settings on the phones based on other threads here with no luck.
I’m using it alone, but range hasn’t ever seemed to be an issue in my house.
I’m using both 2.4 and 5. The devices that require 2.4 are connected to that side. The devices that I usually see problems with are connected to the 5 ghz side. Cell phones are the worst offenders. Others have been certain smart TVs and a WiFi bridge. Apple TVs almost never give me trouble. I have adjusted security settings on the phones based on other threads here with no luck.
When you say house how many SqFt. are we talking?
Just remember 2.4G has more range and more interference from other devices, also slowest connection.
5G is best connection but shorter range so even if you think you have good connection you may not.
For the home you should have the M6 Pro and a good Router like an Asus RT-AX58U or RT-AX82U or better.
Just remember that M6 Pro WIFI distance is limited. It is a portable hotspot which is good for cars, trucks, RV camping, Hotels rooms and smaller area's not to be used as whole house system's by themselves, unless your home is under 500 SqFt.
If the devices you are using are within 15-20 ft. they should work fine on M6 Pro by itself, but if going through walls or multistoried you need a whole house Router with 2500-3000SqFt. of broadcast abilities or maybe even a mesh system.
Hope this helps.
- Hey thanks again for sticking with me. Most devices are within 30 feet of the hotspot at any given time. There are a couple further but those particular devices usually don’t give me trouble. When it fails it could be a phone within 15 feet of the hotspot. I don’t think the range is the issue.
When the failure happens, my phone can be connected to the hotspot standing right next to it. If I do a speed test it just fails to connect to a server. The device shows a strong connection to the hotspot, but not the internet.What bandwidth are you using on 2.4G 20 or 40 MHz
What Bandwidth on 5G 40, 80,MHz?
What ever you are using try a different MHz and make sure your WIFI Range is set to Long.
Sorry, I missed this reply. I don't know the answer to that one. I can't find anything like that in my settings.
Edit: Found that for the first time. Both are set to auto. Wifi range is set to Long.