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Forum Discussion
MR6500 Keeps crashing with Firstnet
Hello all, We switched our service to Firstnet a couple of months ago, and with that, we also upgraded to the NG MR6500 Hotspot. Ever since we have had nothing but problems. The 6500 crashes on a d...
Not using as a router at all it hooked on Ethernet switch which ny nighthawk router is plugged in.
It’s not getting hot either it’s not even finding any networks at all now even after factory reboot the device is trashed I think. It’s not even a month old
NICEGUYNICK wrote:
It’s not getting hot either it’s not even finding any networks at all now even after factory reboot the device is trashed I think. It’s not even a month oldPlease capture a model.json file and send PM to me.
- Logon to the webui (http://192.168.1.1 ) as an administrator
- Navigate to URL http://192.168.1.1/model.json via the same browser window
- Capture the results (by selecting all + copy) and send it backThanks
AT&T has approved the release to fix the reported issues on the data disconnection and Firstnet related. The OTA update has been posted on the AT&T server. You can do a manual upgrade to check to have your device updated. It may take a few days for the devices to find the update.
Thanks
Is there a way to make the device force a firmware update? My firmware is still NTGX65_10.01.31.01 (build date 4/16/2022). It has been turned on and connected every day for the past 2 weeks.