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Forum Discussion
Chef42974
Nov 02, 2022Initiate
MR6500 Keeps crashing with Firstnet
Hello all, We switched our service to Firstnet a couple of months ago, and with that, we also upgraded to the NG MR6500 Hotspot. Ever since we have had nothing but problems. The 6500 crashes on a d...
ihodlbtc
Dec 03, 2022Aspirant
The FirstNet customer service gave me the run around and told me to place a fan next to the Netgear device (lol). He said you aren't supposed to use it as a home router (which I am not).
My router shuts off after anywhere between 5 minutes, to a few hours and I have to restart it repeatedly.
JohnPeng
Dec 04, 2022NETGEAR Expert
ihodlbtc wrote:
The FirstNet customer service gave me the run around and told me to place a fan next to the Netgear device (lol). He said you aren't supposed to use it as a home router (which I am not).
My router shuts off after anywhere between 5 minutes, to a few hours and I have to restart it repeatedly.
This issue will be addressed in the coming release. Thanks for your patience.