NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jadename
Jan 20, 2023Aspirant
MR6500 no 5G service , SIM Error.
Previously mentioned -> https://community.netgear.com/t5/Cell-Service-Mobile-Hotspot/MR6500-1TLAUS-Touch-Error-amp-Unable-to-operate-after-USIM-is/m-p/2259995#M22599 It has already been normaliz...
JohnPeng
Jan 20, 2023NETGEAR Expert
Looks like the device can't read the SIM card properly. Could you please capture a model.json file and send the PM to me?
- Logon to the webui (http://192.168.1.1 ) as an administrator
- Navigate to URL http://192.168.1.1/model.json via the same browser window
- Capture the results (by selecting all + copy) and send it back
Thanks