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Forum Discussion
Mr6500
I'm having issues connecting my modem to my chrome book and roku TV. Also the network will not show up on my Lenovo and hp laptop unordered for me to connect to those as well.
If I telling you the same thing you probably didn't what to suggest to.tbh
Also true that every brand now day has some level of support team issues. Include the way to describe troubleshooting.
Anyway. Which router that worked last time for all of your devices established wifi connection successfully?
The same router? The MR6500.... all my devices work sucessfully except my two laptops
Have you reach out support team of these two brand? How it goes
- I have been having the same problem! No matter what I try and do my SSID’s don’t show up on my laptop or phone or whatever I’m trying go to connect it to
Hi Jeremyl2663,
Welcome to NETGEAR Community!
May we please know the device SKU (e.g. MR6500-1A1NAS)? This can be checked on the box of the product or on the barcode label
What is the firmware version?
To clarify, no wireless devices can detect the WiFi network. Is that right?
On the Mobile router LCD screen, please check the WiFi status if it say Off or disabled.
Kindly wired a computer to the mobile router to confirm if Internet connection is working.
Regards,
Blanca
Community Team
