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Forum Discussion

Mjsmiitty1992's avatar
Mjsmiitty1992
Follower
Jul 19, 2023

My phone is too new to use netgear mobile?

Nighthawk m6 pro.... Do I have to buy a older phone? Insanity
JohnPeng's avatar
JohnPeng
NETGEAR Expert
Jul 19, 2023
Mjsmiitty1992 wrote:
Nighthawk m6 pro....
Do I have to buy a older phone? Insanity

Sorry for the inconvenience. Mobile App needs significant upgrading. It is being worked on right now. Please use Touch UI or WebUI to set the device for now.

 

Thanks

 

  • JT240Z's avatar
    JT240Z
    Luminary
    Jul 21, 2023

    Yep, in the same boat.  My Samsung A32 5G is too new for the APP.  Funny since I purchased the phone a few years ago.

    • JohnPeng's avatar
      JohnPeng
      NETGEAR Expert
      Jul 21, 2023

      The mobile app is not compatible with the latest Android operating system now.

      Thanks