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Forum Discussion

MysticBlueNoob's avatar
Nov 07, 2019

Need help

Im getting way low connection i ask a couple times but i want to use this for gaming online but cant even game witj 800 ping on games i get like 1 or half 1 mbp upload speed and download like 1 or 2 if lucky not sure what to do im not that good with tech but i was searching switching 80hz to 40 or the wifi range and nothing.

5 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired

    Hi MysticBlueNoob

     

    Welcome to NETGEAR Community!

     

    Please check your signal strength and network type (for example, LTE 4G is generally faster than 3G). 

    Kindly check as well WiFi interference by powering the mobile router off and on to find a better WiFi Channel. 

    You can also switch WiFi network from 2.4GHz to 5GHz to compare results. 

     

    Regards,
    Blanca
    Community Team

    • MysticBlueNoob's avatar
      MysticBlueNoob
      Aspirant
      I i use 5g for gaming and thats really slow i but it next to window since i heard that helps but still. 2.4gz is way slower so i use 5g but even my phone hotspot is ill say like twice as fast. Not sure what to do
      • Blanca_O's avatar
        Blanca_O
        NETGEAR Employee Retired

        Hi MysticBlueNoob

         

        Have you tried changing the WiFi channel? 

        May we please know the device SKU (MR1100-100xxx)? Kindly check for an available firmware update. 

         

        Regards,
        Blanca
        Community Team