NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MysticBlueNoob
Nov 07, 2019Aspirant
Need help
Im getting way low connection i ask a couple times but i want to use this for gaming online but cant even game witj 800 ping on games i get like 1 or half 1 mbp upload speed and download like 1 or 2 if lucky not sure what to do im not that good with tech but i was searching switching 80hz to 40 or the wifi range and nothing.
5 Replies
- Blanca_ONETGEAR Employee Retired
Welcome to NETGEAR Community!
Please check your signal strength and network type (for example, LTE 4G is generally faster than 3G).
Kindly check as well WiFi interference by powering the mobile router off and on to find a better WiFi Channel.
You can also switch WiFi network from 2.4GHz to 5GHz to compare results.
Regards,
Blanca
Community Team- MysticBlueNoobAspirantI i use 5g for gaming and thats really slow i but it next to window since i heard that helps but still. 2.4gz is way slower so i use 5g but even my phone hotspot is ill say like twice as fast. Not sure what to do
- Blanca_ONETGEAR Employee Retired
Have you tried changing the WiFi channel?
May we please know the device SKU (MR1100-100xxx)? Kindly check for an available firmware update.
Regards,
Blanca
Community Team