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DJ10's avatar
DJ10
Aspirant
Apr 13, 2020
Solved

Need Manual, WiFi hotspot with product name or number

I have a Netgear WiFi hotspot I bought at BestBuy several years ago. It is use with and AT&T cell account. No name or number on it. I am looking for a user manual for it. It's black, works off a battery, powered up same as a cell phone with a microUSB. Has an AT&T symbol on the left side of the screen. Does anybody know the name or number of it?

 

  • plemans's avatar
    plemans
    Apr 13, 2020

    open the back cover on it and remove the battery. there should be a model number

    go to netgear.com/support/   type in that model. Or if its specific to att, type in google

4 Replies

  • plemans's avatar
    plemans
    Guru
    Apr 13, 2020

    open the back cover on it and remove the battery. there should be a model number

    go to netgear.com/support/   type in that model. Or if its specific to att, type in google

    • DJ10's avatar
      DJ10
      Aspirant
      Apr 21, 2020
      "@plemplemans wrote:

      open the back cover on it and remove the battery. there should be a model number

      go to netgear.com/support/   type in that model. Or if its specific to att, type in google"

       

      What I found was AirCard 8155. I found information for AirCard 8055 and all that was there was a Data Sheet, QUick Start Guide, and Warranty. No User Manual. I looked for 8155 which is probably just a newer model but nothing found. The 8055 looks similar but we sort of know how to use it but ran into a problem last time which eventually corrected itself after we gave up, but we'd like to know the device better. We bought it at BestBuy so maybe someone there has information but we aren't going into the store until after the pandemic clears. Anyone know anything about it?