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Forum Discussion

2Dare2Dream's avatar
2Dare2Dream
Follower
Nov 30, 2023

net gear M1 saying mobile router not supported trouble shooting

I am having trouble connecting the mobile router to the app, it is saying the router is not supported. 
Kshadd's avatar
Kshadd
Aspirant
Dec 02, 2023
Same here. I’ve been to ATT and nobody can help me. I am to my wits end.
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Dec 05, 2023

Hi 2Dare2Dream and Kshadd

 

Is this on an Android phone or iOS phone?

 

If you have an Android phone, please make sure that you have the latest NETGEAR Mobile App (v7.17) installed.

 

Regards,
Blanca
Community Team