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Morph1x's avatar
Morph1x
Aspirant
Jan 03, 2020

Netgear 4g LTE Drops Connection

I have no idea why started to happen, but suddenly the router drops connection every 1-2 hours for no reason at all and it is very annoying. I have tried a firmware update and checking for viruses. The virus scan came back completely negative. I am confused why this would start all of a sudden when this was never an issue before.What could be the issue here?

 

3 Replies

      • JohnPeng's avatar
        JohnPeng
        NETGEAR Expert

        Could yo please provide a photo of the product lable?

         

        Please also let us know the FW and PRI version on your device.

         

        Thanks