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Forum Discussion
akido
Jan 03, 2017Apprentice
Netgear 810 update
Netgear 810 unlocked I often check the device touch screen for a chance to get a new update to resolve the many issues I suffer from,but sadly nothing in the air ,wonder how netgear a networking comp...
- Mar 14, 2017
The release is still on track for Mar 20.
Steve
kirayamto
Jan 05, 2017Apprentice
I have same problem in netgear AC810-100EUS.
Firmware Version:
NTG9X40C_11.14.07.00
Firmware Build Date:
2016/02/23
I try to contact netgear support staff but not any good way to solve problem .I feel very disappoint.why netgear cannot update firmware to solve problem???
Firmware Version:
NTG9X40C_11.14.07.00
Firmware Build Date:
2016/02/23
I try to contact netgear support staff but not any good way to solve problem .I feel very disappoint.why netgear cannot update firmware to solve problem???
kirayamto
Jan 05, 2017Apprentice
- akidoJan 06, 2017Apprentice
i used huawei hotspots before like E5372 and E5570 they have good support as to regular updates ,am astonished how netgear pays no attention do its devices
- TeeJay74Jan 06, 2017Virtuoso
I have to discuss with my direct contact with this firmware update availability policy. Customers deserve better. Things can change.
- kirayamtoJan 06, 2017Apprentice
Hello,
Thank you for contacting NETGEAR Email support.
As per the serial number of your device, we were able to identify that your unit is not a retail product. This type of unit is engineered / customized based on the needs of an Internet Service Provider and can only be obtained through them. This means that the support including the replacement / return should be handled through the Internet Service Provider which the product was obtained .
Please be informed that we do not have any firmware for your device.
Thank you for choosing NETGEAR.
Regards,
NETGEAR Support Expert
I try to find support just give me this respon . very angry and i give cannot connect 127.0.0.1 picture for netgear support but they never want to help me .sigh....