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Easti's avatar
Easti
Aspirant
Feb 27, 2020

NETGEAR AC1900. Impossible de connection mon point d'accès Samsung S10

Bonjour,

 

Je viens d'acquérir le A7000 pour me connecter au réseau HotSpot de mon téléphone portable, un Samsung S10 5G. Malheureusement, une fois le programme NETGEAR genie installé, lorsque je configue mon point d'accès en 5hz, le réseau est indétectable alors que lorsque je le configure en 2.4 hz, le réseau apparaît. Avez-vous une solution à ce problème ?

 

Cordialement.

 

 

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Hi,

 

I just bought the A7000 to connect to the HotSpot network of my mobile phone, a Samsung S10 5G. Unfortunately, once the NETGEAR genie program installed, when I configure my access point in 5hz, the network is undetectable whereas when I configure it in 2.4hz, the network appears. Do you have a solution to this problem?

 

Cordially.  

3 Replies

  • plemans's avatar
    plemans
    Guru
    Feb 27, 2020

    Hi,

     

    I just bought the A7000 to connect to the HotSpot network of my mobile phone, a Samsung S10 5G. Unfortunately, once the NETGEAR genie program installed, when I configure my access point in 5hz, the network is undetectable whereas when I configure it in 2.4hz, the network appears. Do you have a solution to this problem?

     

    Cordially.  

    A7000 is a wireless usb adapter. Are you sure you have the A7000?  If you do, what are you connecting it to? (device and software on it)

    And you put that you're hotspotting your S10. Not sure if hotspotting for the S10 allows you to hotspot in dualband or not as I don't have one. Do any of your other devices have issues seeing the hotspot?

    • Easti's avatar
      Easti
      Aspirant
      Feb 27, 2020

      Hi,

       

      I've the AC1900 WiFi USB Adapter, model A7000.

       

      I use my Samsung S10 5 G to share my internet connexion to my computer. When I put on 2.4 hz it's working but then in 5 hz I can't find the connexion..

      • plemans's avatar
        plemans
        Guru
        Feb 27, 2020
        Easti wrote:

        Hi,

         

        I've the AC1900 WiFi USB Adapter, model A7000.

         

        I use my Samsung S10 5 G to share my internet connexion to my computer. When I put on 2.4 hz it's working but then in 5 hz I can't find the connexion..

        What computer are you using? Windows/mac/etc. 

        Does any of your other devices struggle to find the 5ghz?

        What region is your phone set it? 

        What region is the wifi broadcasting in? maybe its unable to see the channel being broadcast on because of regional restrictions.