Forum Discussion

Aspirant

Dec 29, 2019

Netgear LB2120 as 4g LTE modem - SIM problems

HI, I have a LB2120 with an Optus Sim, the SIM is showing connected to the Optus network however I can not get any internet connection (it did work for a short time but has stopped now). If I move th...

JohnPeng

NETGEAR Expert

Jan 23, 2020

I suspected that Optus can detect the SIM card is not used with an approved device, so the connection was cut out on the network side.

Please try with a SIM card from different carrier to see whether the device can work normally, such as Telstra.

Thanks

Jmursyd

Aspirant

Jan 27, 2020

Thanks for the feedback. I did replace with a Telstra SIM and it worked fine. When I put the Optus SIM back in it started working and has been running fine for about 5 days. I suspect Optus changed something as I did contact them and they said its not a locked SIM!!

None the less it's working now

Thanks all for the support

john