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Forum Discussion

UKhelp's avatar
UKhelp
Aspirant
Feb 20, 2020

Netgear LB2120

Help  Our router keeps switching off after a few minutes. green connection button switches to orange and connection is lost if turn off then on again sometimes it works  sometimes not sometimes ...
UKhelp's avatar
UKhelp
Aspirant
Feb 20, 2020
It is LB 2020 100 UKS
It is brand new
Always had this problem
☹️
JohnPeng's avatar
JohnPeng
NETGEAR Expert
Feb 20, 2020

It might be a HW issue. Please contact tech support to replace with a new one.

 

Thanks

  • UKhelp's avatar
    UKhelp
    Aspirant
    Feb 20, 2020
    Thanks John
    What’s an HW issue?
    • UKhelp's avatar
      UKhelp
      Aspirant
      Feb 21, 2020

      Thanks John
      What’s an HW issue?
      • JohnPeng's avatar
        JohnPeng
        NETGEAR Expert
        Feb 21, 2020

        It is a hardware issue and can't be addressed or fixed remotely. I think it is better for you to get a new replacement.

         

        Thanks