NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Q8cracker
Jul 29, 2017Guide
Netgear M1 reboot issue Resolved!
Netgear M1 reboot issue Resolved! i found the real problem that relates to router reboot "randomly reboot" was from your country network band , Tut: 1- go to admin page 2- sign in 3- go to set...
UK-based
Mar 14, 2018Luminary
My M1 has been running reliably without a battery on just a Qualcomm Quick Charge 3.0 charger for months now. Quick Charge 3.0 chargers should be backwards compatible with the Quick Charge 2.0 chip in the M1 - mine certainly is.
aawada
Jul 02, 2018Aspirant
Hello, i am having the exact same issue, random rebooting on heavy usage. Could someone share a link from where to buy a Qualcomm Quick Charge 3.0 as they say using it solved this issue.
Thanls
Thanls
- winger13Jul 02, 2018Guide
Are you talking about heavy usage with the battery installed or with no battery installed? The Quick Charge 3.0 (and 2.0) solution works for when the battery is not installed and router powered only by the included wall charger
- aawadaJul 02, 2018AspirantHeavy usage is causing rebooting both with and without battery included.
- winger13Jul 02, 2018Guide
If the router reboots with just the battery in, I believe you have a different issue than the others have reported where the solution is to utilize a Quick Charge 2.0 or 3.0 certified charger.
Without the battery, can you narrow down whether heavy downloads causes reboots only when the router is on specific band(s) - see the diagnostic screen for this info. For example, in my case band 30 and I believe band 2 (tryng to remember from memory) always reboots when the device is processing heavy internet activity.