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bonkrs's avatar
bonkrs
Follower
Sep 10, 2020

Netgear M2 MR2100 very slow performance

Hello, I have a new Netgear MR2100 and it is extremely slow. we are getting download speeds of .6 Mbps. Yet on my same desk in my office I have a ZTE MF910 wirelss modem getting download speeds of 6Mbps. The firmware in the netgear is NTGX24_10.17.03.00. Both are connected to the telstra network,, and I have checked for updates for the netgear. I dotn know what else to check on it.

1 Reply

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Nov 22, 2020

    Hi bonkrs,

     

    Welcome to NETGEAR Community!

     

    Please check the signal strength and network type (for example, LTE 4G is generally faster than 3G). If the network signal is low, consider using external antennas or cradle the mobile router with built-in high-gain antennas.
     

    Regards,
    Blanca
    Community Team