NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Netgear m6 Pro MR6500 hot spot OVER HEATING
Why is my unit overheating with battery installed while using or charging it. This is my 3rd unit to do the exact overheating. I want to know the fix to this problem.
Tmaciasm wrote:
Why is my unit overheating with battery installed while using or charging it. This is my 3rd unit to do the exact overheating. I want to know the fix to this problem.
1. Please capture model.json file and send PM to me
2. Please detail your network setup.
- How many WiFi clients
- Is Ethernet port enabled and speed
- What is connected to Ethernet port
Thanks
John
It's a common issue with Netgear period. I'm going on my 4th unit. Constantly in heat mode with mine