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Forum Discussion
YoungJo
Feb 20, 2025Aspirant
Netgear M7 pro unable to connect 5G in S.KOREA
Model: M7 pro (#MR7400) Firmware Version: NTGX75_10.03.22.01 Software Version: MR7400-1A1NAS_02.11 Hardware Version: 1.0 PRI Version: 02.11 My device is an AT&T model but is carrier unlocked. ...
YoungJo
Feb 25, 2025Aspirant
JohnPeng
I have sent you a personal message. Please review it.
Unlike Taiwanese friend, my Model.json shows that my M7 Pro is not receiving any NR 5G signals at all. What could be the issue?
As far as I know, Taiwan and Korea use the same 5G band (N78) and LTE in NSA mode.
I appreciate your help.
JohnPeng
Feb 25, 2025NETGEAR Expert
Since I have changed my role in the company, I have forwarded your issue to our internal team. Someone will contact you later to help with your case.
Thanks
John