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plus-sk's avatar
plus-sk
Apprentice
Mar 24, 2017
Solved

Netgear Mobile App Android - Check for updates button not working

Hi,

 

Android 5.1 (Linux core 3.10.49)

Netgear Mobile App 7.2.1702.147

Router: AC810-100EUS (FW NTG9X40C_11.14.08.19).

 

Settings > Microcode > Check for updates (function not working). Pressing the button does not lead to the result.

 

Thanks,

plus-sk.

  • Hi,

     

    There is a new version of Mobile App (7.3.1703.149) which should now be available on play store.

    The check for updates not working button should be fixed in this release.

     

    Steve

4 Replies

  • stevesw's avatar
    stevesw
    NETGEAR Expert

    Hi,

     

    The AC810 firmware version you have listed is already the latest so there should be no new update found.

    Can you provide further detail on what is not working in the mobile app.

     

    Steve

    • plus-sk's avatar
      plus-sk
      Apprentice

      Hi Steve,

       

      Thank you for replying.

      Please check your PM, I sent you a link to the video.

       

      Nothings happens then i press "check for update" button, no notifications or something else.

      • stevesw's avatar
        stevesw
        NETGEAR Expert

        Hi,

         

        There is a new version of Mobile App (7.3.1703.149) which should now be available on play store.

        The check for updates not working button should be fixed in this release.

         

        Steve