Forum Discussion

Tutor

Apr 23, 2020

Netgear MR 1100 dead

I forgot to unplug my router and when I touched it, it was hot. I took the battery out and let it cool. Now I tried to turn it on, nothing. I did reset and still dead. Pull out sim and reinsert still...

JohnPeng

NETGEAR Expert

Apr 23, 2020

Could you please help to answer the following questions:

1. What is the SKU of your device?

2. Where did you buy it?

3. How long had you charged it before you noticed it was getting hot?

4. Were you using it the device?

5. What charger were used?

Thanks

Ladyfish

Tutor

Apr 24, 2020

sku: MR1100-100NAS

I bought it at Amazon

I used charger that came with it

I was using one tablet while charging before bed and forgot to unplug it/turn it off and left it on all night. Super hot when I got up to unplug it.