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Forum Discussion

Aspirant

Jan 14, 2022

Netgear MR2100-100EUS firmware look

Look for a software netgar m2 hanging on the company logo Netgear MR2100-100EUS

NETGEAR Employee Retired

Jan 18, 2022

Welcome to NETGEAR Community!

Kinldy take out the SIM card, reset the device, re-insert the SIM card and let it power all the way on then check for updates.

Regards,
Blanca
Community Team

galal
Aspirant
Jan 18, 2022
The router hangs on the Netgear logo and does not open at all. I need its software. I searched for it and did not find it
- Ulwa51
  Aspirant
  Jan 20, 2022
  I have the same problem, the router has been hanging for a few days, but only with my Simyo card from Orange Spain. the Mr 2100 works with a card from another provider. I bought a new device and it's the same with it. maybe there was an update?
  - JohnPeng
    NETGEAR Expert
    Jan 21, 2022
    Ulwa51 wrote:
    
    I have the same problem, the router has been hanging for a few days, but only with my Simyo card from Orange Spain. the Mr 2100 works with a card from another provider. I bought a new device and it's the same with it. maybe there was an update?
    
    Thanks for the information. We will investigate the SIM compatible issue. Will get back to you soon.
    
    Regards
- JohnPeng
  NETGEAR Expert
  Jan 21, 2022
  galal wrote:
  The router hangs on the Netgear logo and does not open at all. I need its software. I searched for it and did not find it
  
  Please check whether the device can boot up with SIM card. Or do a factory reset and see whether the issule will go away.
  
  Thanks
  - galal
    Aspirant
    Jan 21, 2022
    I want to update it, thank you