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Forum Discussion

Thomasishere's avatar
Thomasishere
Aspirant
Aug 02, 2021

Netgear MR2100 no wifi

Hi team, Mr2100 was working fine, now the wifi doesnt seem to be working - the wifi tab at the bottom of the main screeen has an X on it. i have the latest FW installed as of this date, ive factory r...
archery47's avatar
archery47
Aspirant
Sep 07, 2021

That option to "Broadcast SSID" under settings does not show up in the Netgear screen, Also should the WiFi Standy be set to "Disabled" or set to some time frame ....

The replies you wwre given were not specific enough and confusing ...

AyeAyeAye's avatar
AyeAyeAye
Apprentice
Sep 07, 2021
My M2 periodically does the same, master reset is the only thing that works.
  • archery47's avatar
    archery47
    Aspirant
    Sep 07, 2021
    Appreciate the answer, but U have tried reset via pin to reset on modem, reset to factory frim Netgear website, and reset to factory from modem multiple times and none have worked..

    Which one if those options SPECIFICALLY are you referring to ?
    • AyeAyeAye's avatar
      AyeAyeAye
      Apprentice
      Sep 07, 2021
      Sounds like one for JohnPeng - need to send him your json file

    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired
      Sep 07, 2021

      Hi Thomasishere archery47

       

      Please provide the device SKU (MR2100-xxxxxx) and firmware version. 

      How many device usually connect to the network? 

       

      Kindly temporarily remove the battery and power on the device without the battery then check if it will broadcast WiFi network. 

       

      Regards,
      Blanca
      Community Team

      • archery47's avatar
        archery47
        Aspirant
        Sep 07, 2021

        Bianca,

        Thanks for that info. Tried without the battery but no success.

        SKU :    MR2100-1TLAUS

        Firmware :     NTGX24_10.17.10.00