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Forum Discussion
Sally1964
Jun 11, 2021Follower
Netgear MR2100
The touchscreen isn’t working and l can’t bypass the screen to get it to connect to my computer
Blanca_O
Jun 13, 2021NETGEAR Employee Retired
Hi Sally
Welcome to NETGEAR Community!
Kindly reboot the device with the following steps:
- Remove the device from any power source (computer or wall outlet)
- Remove the bottom cover
- Remove battery
- Reinsert battery
- Close bottom cover
- Turn on the device
Regards,
Blanca
Community Team