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Forum Discussion
Netgear MR5200 'Mobile broadband disconnected'
Hi all, I have two Netgear MR5200's, after a couple of months with my first I received the message 'mobile broadband disconnected'. I was using an EE sim, I tried various sim cards in the device ...
I have the same issue. However in my case, it seems either EE have cut me off (since I applied to dissolve my company due to debts). Or the sim card is at fault as my EE pay as you go sim worked fine in it.
Called EE about my pay as you go sim, as speeds were slow. They did a network reset for me, which re-routed my phone to a less saturated base station. Asked them about my Business EE account and they confirmed that my account has been suspended, since I've applied to dissolve the company.
another thing I could suggest, is getting a couple of 5G external antennae you may need a TS9 adaptor as the router has TS9 terminals.
I wish you all the best getting your connection going again.