NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
saleh86
Mar 17, 2023Guide
Netgear mr6110-1s4mes
I own an mr6110-1s4mes router, and I suffer from several problems, most notably - A large drain in the battery and heat, as the router does not last more than 6 to 7 hours only in normal use, unlik...
saleh86
Mar 29, 2023Guide
mcuadrado
Hi, I contacted with you several times and complained about all the problems mentioned in the community and I contacted with the technical support on Twitter and there is no clear response from the company. Did you know that I returned to my old device M5. I can't use the M6 because of the drain of the battery and the temperature and I cannot put it in the pocket because
I tested the power mode even with LTE but without utility Please refer to all the reviews in the community, everyone complains
And I tried a change between 5ghz 40mhz/80mhz and 2.4ghz and all of them are the same thing, the device has a defect that is unreasonable that all (similar) to drain
Please, we want a radical solution to the mentioned problems. Thank you very much.
Hi, I contacted with you several times and complained about all the problems mentioned in the community and I contacted with the technical support on Twitter and there is no clear response from the company. Did you know that I returned to my old device M5. I can't use the M6 because of the drain of the battery and the temperature and I cannot put it in the pocket because
I tested the power mode even with LTE but without utility Please refer to all the reviews in the community, everyone complains
And I tried a change between 5ghz 40mhz/80mhz and 2.4ghz and all of them are the same thing, the device has a defect that is unreasonable that all (similar) to drain
Please, we want a radical solution to the mentioned problems. Thank you very much.
- mcuadradoMar 29, 2023Guide
Hi saleh86 , may I know your environment conditions while you are testing the device, I have been using my unit here , with 22 C , using my Lenovo streaming all night and lasted about 9hours and 12 min to completely deplete it.
Can you post here your # concurrent clients and models and if you are using at home or in the car ?
Regards
- saleh86Mar 29, 2023GuideHi
mcuadrado
My use of the device is very light and heats up abnormally, even if I put it on the device on a table and in a cold place. The temperature of the place is 22 or 23, the temperature is continuous and I cannot put it in the pocket because of the temperature.
Please mcuadrado review all the problems of the members in the NetGear community. I suffer from the same problems.
I suffer like Hadeiazmi. Is it reasonable that there is no solution yet? I expect all the problems need a big update to solve all the problems. Thank you.- mcuadradoMar 30, 2023Guide
Hi saleh86
We are taking your reports seriously, and I am currently investigating these complaints. However, I need more time to determine if these are actual issues or if they are consistent with our internal tests. Based on the details provided, we recommend to you and your friends , especially when using Ethernet or with continuous usage, use the device without the battery and connect it directly to a power source. This will ensure that the device operates as intended .
I want to remind everyone that our devices are designed to always be safe to use and touch, even if they may get warm depending on the conditions and type of use.We are committed to providing our customers with the best possible product and experience, and we are working diligently to clarify or address any potential issues. In that front we already tested successfully a patch for Xbox series S and 160 Mhz issues reported by Hadeiazmi , working on providing an official release as soon as possible.
We will keep you informed as we gather more information. Thank you for your patience and understanding.
Regards