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Forum Discussion
Netgear Nighhawk M1 does not start anymore after frozen screen
Hello, I purchased recently a M1 Nighthawk LTE router. After one day usage in our garden house with power supply by Netgear USB-Charger and battery inserted, the router did not respond at all after...
Hello,
thanks for the hint.
Also no reaction to the reset button, which worked nicely before.
I do not understand this poor performance at all and I already regret the purchase.
This device is not really fail-safe. It feels like a post-purchase product verification…
RGDS
Stephan
You could try exchanging it where you bought it. (might be faster)
or go through netgear support if its new.
To get a hold of support. Click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process. Keep in mind that its only free for the first 90 days.
Hello,
yes, I sent ist back to the store where i purchased it.
Not a good start with netgear at all.. Hope the next one works better.
Regards,
Stephan