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Forum Discussion
Netgear Night Hawk MR5200 No Service
I have the MR5200-100NAS and it cannot get a signal with any carrier. I had tried Verizon, TMobile, and ATT SIMs and all three are not working in my device. I have also verified that the SIMs work in...
does it give you an error? check on both the LCD and web and see what message you get after it boots up and try to acquire a signal.
If it's truly locked, upgrading the firmware will not do anything to it. i think you need to ask the seller about this. a truly unlocked device should boot up and acquire a signal on any sim. also see if the correct apn is set, to match the sim you're using.
Thanks for responding!
On the screen, there are two prompts:
First
APN Setup Required
To connect to the Internet, please setup your APN.
Second
Mobile Broadband Disconnect
Your data connection is disconnect
The admin page show a prompt as soon as I login:
APN Setup Required
Please select an APN or click on submit button to create a new APN
There is a drop list with two options:
vzwinternet
vsblinternet
I tried both and it just shows Searching. The same SIM in another MR5200 (that works fine) APN shows vzwinternet
The signal strength shows Excellent and has a Service Number.
The device was purchase through Netgear directly and not a shop so I believe the device is unlocked.
Not sure what else to do here. Any suggestions is appreciated.
Try the suggestions on this post: https://community.netgear.com/t5/Cell-Service-Mobile-Hotspot/How-To-Use-a-VERIZON-Nano-Sim-with-the-NETGEAR-MR5200-Mobile/m-p/2217693
This sounds like a persistent problem with Verizon.
Actually just did this after doing another Factory Reset. Same issue: Just shows Searching and no broadband connection. Also tested the SIM in my other MR5200 and it's working fine which was previously using a T-Mobile SIM.