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Forum Discussion
DenLeigh
Jan 12, 2020Aspirant
Netgear nighthawk battery
Having problems with device too hot to charge battery- any suggestions?
plemans
Jan 13, 2020Guru - Experienced User
Is it your environment or is the device hot from usage?
A laptop cooler could potentially help.
Or potentially the battery is going bad. How old is it?
- DenLeighJan 13, 2020AspirantOnly purchased device 3 days ago. Have tried charging in cooler times of the day and this helps a bit but usually due to the time it takes to fully charge the device is then too hot as it can take a few hours to charge.
I may have to get it replaced under warranty?- plemansJan 13, 2020Guru - Experienced User
Devices are going to get warm when they charge. Not sure how hot the devices is getting. Is it working? If its getting to hot, many will shut down.
- DenLeighJan 13, 2020Aspirant
I took the nethawk back to place of purchase and they advised the problem wa sdue to it needing a software update. This was done so I will now see what happens. Thanks to those who helped.