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Forum Discussion
Netgear Nighthawk firmware update
I took a netgear nighthawk m1 firmware update on Thursday Night and now it does not show my data usage like it should: https://prnt.sc/109mh9r so Please fix it! I have restarted the modem took the si...
I have the same issue. No data showing after latest update. This is a loss of one of the good features of this router.
Curious to know what firmware version you are showing on the device now and what ISP you are using.
Firmware: NTG9X50C_12.06.21.00 and Im using At&T
Marcus1981
I think you need to report this issue to AT&T tech support as they push their own firmware updates for these devices. The firmware version number you have is the same as the one on mine and it is not in the normal format of an AT&T version #. Not only that the latest version number shown for this device on Netgear is NTG9x50C_12.06.11.00 and the latest AT&T version number I can find is NTG9X50C_12.05.05.14_ATT_04.06 with a build date in Feb. 2020. You can easily see the difference in format.
Firmware NTGX24_10.17.10.00
ISP Telstra
No data usage showing. Really annoying. Tried factory reset but no different.
Yeah, Hopefully someone from netgear sees this and will get a fix for it!
Yeah Im thinking about doing a factory reset, so it will work again! If they dont fix it in a few days!
Well I did a factory reset and it didnt remove the latest firmware update!
Marcus1981 wrote:
Well I did a factory reset and it didnt remove the latest firmware update!
That's right. A reset clears the settings. It does not wipe out the firmware.
With routers and other modems there are ways of getting back to oder versions.
