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Forum Discussion
Marcus1981
Feb 28, 2021Tutor
Netgear Nighthawk firmware update
I took a netgear nighthawk m1 firmware update on Thursday Night and now it does not show my data usage like it should: https://prnt.sc/109mh9r so Please fix it! I have restarted the modem took the si...
dcavins
Mar 02, 2021Tutor
Curious to know what firmware version you are showing on the device now and what ISP you are using.
Marcus1981
Mar 02, 2021Tutor
Firmware: NTG9X50C_12.06.21.00 and Im using At&T
- dcavinsMar 04, 2021Tutor
Marcus1981
I think you need to report this issue to AT&T tech support as they push their own firmware updates for these devices. The firmware version number you have is the same as the one on mine and it is not in the normal format of an AT&T version #. Not only that the latest version number shown for this device on Netgear is NTG9x50C_12.06.11.00 and the latest AT&T version number I can find is NTG9X50C_12.05.05.14_ATT_04.06 with a build date in Feb. 2020. You can easily see the difference in format.
- Marcus1981Mar 04, 2021Tutor
Ok well this is the latest version mine shows 2100 at the end https://prnt.sc/10d8syl also every settings page I go to it has the apply button at the bottom and when I click it it says retry! I will give it a few more weeks and if they dont fix it I will contact At&t tech support!
- Marcus1981Mar 05, 2021Tutor
ok the apply and discord icons seem to be on google chrome issue when I use my phone or firefox to check the modem page the apply and discard buttons are not there, and also My data is now showing again but its not showing how many days are left before it resets! soo its working half way decent again for me!