Netgear Nighthawk M1 - Ethernet port defaulting to OFF on bootup

Question

I have this device sitting ontop of a small server rack to provide fast remote access (vs fixed line ADSL)c. The unit is being run without battery in a server room cooled to 20 degrees celcius.

It will sometimes reset during the day, at which point i can walk downstairs and tap the power button once to wake up the Ethernet port. However I can't always be onsite to reset the Ethernet port and sometimes the unit resets at night.

Is there a temperature protection feature that is causing the unit to reset? I have disabled WIFI to reduce power consumption in the hopes this will prevent random resets.

Is there an option to set the Ethernet port to default to ON on bootup?

Related - does anyone know how long until a firmware update to enable IP Pass-Through wil be available? I have an internet load balancer behind the nighthawk with a dynamic dns feature built in, but it will only trigger on ip address change on the WAN port of the load balancer.

Cheers, M.K.

MickK · Answer

Ive had no problem connecting to the nighthawk with any pc on the network, or connecting externally to the few PCs that have remoate desktop connection enabled.&nbsp;I have multiple port forwarding happening on the nighthawk and on the router that sits behind it (double NAT configuration).&nbsp;This is not an issue until the Nighthawk decides to reset randomly (dont know why, maybe safety feature for temperature?), and when it resets the Ethernet port is OFF by default until i tap the power button, then everything works again (assuming Dynamic DNS is updated).&nbsp;M.K.

DarrenM · Answer

Hello MickK

&nbsp;

I have sent you a private message.

&nbsp;

DarrenM

czj · Answer

I'm getting random reboots too.Rarely when the battery is plugged in the M1.Constantly&nbsp;when there is no battery inside.&nbsp;Temperature is below 40° C most of the time.The reboot happens exactly when the load is very important (100 Mbps with&nbsp;LTE carrier aggregation)&nbsp;&nbsp;It happens the exact same way with the standard 5W power supply, and even with a 10W (5V 2A) charger.

DarrenM · Answer

Hello czj

&nbsp;

Our engineers are aware of these issues and are working on them.

&nbsp;

DarrenM

czj · Answer

Thank you for your reply. That's good news !Any idea of the date of the release of the firmware upgrade ? The last one dates back from january already and these problems are really annoying.

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Netgear Nighthawk M1 - Ethernet port defaulting to OFF on bootup

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