NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Netgear nighthawk m1 reset
I purchased a used nighthawk m1 unlocked hotspot and i do not have the admin password. If I do a reset will the router still be unlocked?
Hi tmcollins
Welcome to NETGEAR Community!
Some SKU's will require the unlock code again if the device is factory reset. If you purchased the unit from service provider then you may need to enter the MEP code.
https://kb.netgear.com/22903/Why-is-my-NETGEAR-AirCard-modem-locked
Regards,
Blanca
Community Team
1 Reply
Hi tmcollins
Welcome to NETGEAR Community!
Some SKU's will require the unlock code again if the device is factory reset. If you purchased the unit from service provider then you may need to enter the MEP code.
https://kb.netgear.com/22903/Why-is-my-NETGEAR-AirCard-modem-locked
Regards,
Blanca
Community Team