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Forum Discussion
mmbitang
Mar 16, 2022Follower
netgear Nighthawk M2 - boot screen problem
please help me on my M2 just bought this router dated 3/16/2022 what should I do on the problem please.... note: power button is responding. and the lights is blinking red and the wifi ...
Blanca_O
Mar 21, 2022NETGEAR Employee Retired
Hi mmbitang
Welcome to NETGEAR Community!
Can you try holding down the factory reset button for longer than 5 seconds? Hold down until you see a change in the LED's then let go and see if that forces a factory reset.
If issue still unresolved, kindly contact support to better isolate the issue for possible hardware problem http://www.netgear.com/support/contact.aspx
Regards,
Blanca
Community Team