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Forum Discussion

graemedurie's avatar
graemedurie
Follower
Mar 09, 2020

Netgear Nighthawk M2 Firmware Download

Does anyone have the latest firmware for this device, Netgear support will not provide it.
gavrook's avatar
gavrook
Guide
Mar 26, 2020
Hi John, thanks but I have done dozens of firmware upgrade checks both on the touchscreen and via the web interface as well as a factory reset and nothing is being found
JohnPeng's avatar
JohnPeng
NETGEAR Expert
Mar 26, 2020

Could you please check what is the FW version and PRI version on your device?

 

We release the FW upgrade as mandatory. So you device may have pick up the update automatically without your awareness.

 

The last FW: 10.17.01.00; PRI version: 04.02

 

Thanks

 

 

  • gavrook's avatar
    gavrook
    Guide
    Mar 26, 2020
    Hi, my device is still on firmware NTGX24_10.13.05.00 with PRI Version 02.10
    • JohnPeng's avatar
      JohnPeng
      NETGEAR Expert
      Mar 26, 2020
      gavrook wrote:
      Hi, my device is still on firmware NTGX24_10.13.05.00 with PRI Version 02.10

      Seems like you are using a Telstra MR2100. We have submit the new release to Telstra last week for approval. The upgrade will be posted in next couple of weeks if Telstra can finish the test on time.

       

      Thanks

       

      John

      • GerardOz's avatar
        GerardOz
        Guide
        May 11, 2020
        JohnPeng wrote:
        gavrook wrote:
        Hi, my device is still on firmware NTGX24_10.13.05.00 with PRI Version 02.10

        Seems like you are using a Telstra MR2100. We have submit the new release to Telstra last week for approval. The upgrade will be posted in next couple of weeks if Telstra can finish the test on time.

         

        Thanks

         

        John

        JohnPeng 
        Hi John,

        I am about to buy an M2 off Telstra Australia, and will need to use Nertgear orbi or a Mesh wifi set up of some sort to extend the wifi range. All the forums are saying that the IP Passthrough is disabled in Telstra supplied M2's in the software. Mention is made of this changing in an upocoming firmware update, Is this true have they switched that function back on again ? It is impossible to contact Telstra technical due to Covid 19 now.

        Or I can get an as new M1 secondhand and apparently I.P. Passthrough could be done on this model with telstra but then people reported on forums that they did one update and lost the function after that rendering the unit useless for their purpose. But that it was meant to be re-activated in a later update. The M1 will be fine for my requirements but I'm having a real hard time of finding  out the facts on this.

        Do you know about this?

        Cheers.

         

        Regards,

        Gerard.

  • wombatus's avatar
    wombatus
    Initiate
    Mar 30, 2020

    Hi all,

     

    my mr2100 is stuck on NTGX24_10.16.03.00 with PRI 03.02 - I have reset it to defaults but the firmware update check never finishes.

     

    Any ideas?

     

    Best

    • hh74's avatar
      hh74
      Aspirant
      Mar 31, 2020

      Same issue here - Firmware update check never finishs.

       

      Firmware NTGX24_10.16.03.00

       

      Is there any other option to install most recent firmware?

       

      • Blanca_O's avatar
        Blanca_O
        NETGEAR Employee Retired
        Apr 05, 2020

        Hi wombatus and hh74

         

        Please provide the device SKU. This can be checked on the box of the product or on the barcode label, which should indicate MR2100-xxx. 

         

        Regards,
        Blanca
        Community Team