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Forum Discussion
Netgear Nighthawk M2 Firmware Download
Does anyone have the latest firmware for this device, Netgear support will not provide it.
smiff1985 wrote:Hi, I'm in the UK on EE with the following:
Firmware: NTGX24_10.13.09.00
Firmware build date: 2019/05/17
PRI: 03.01
Modem: SDX_10.21.01.01
Can you confirm if this is the latest firmare for this device please? I'd be surprised if it is. Main reason I ask is that I get the reboot issue/bootloop issue on occasion (plugged into USB-C charger, no battery inserted). It's a little bit frustrating really and I want to get this resolved or the device needs to go back.
Thanks very much.
smiff1985 you'd better to check if your charger supports QC3.0, especially on its rated 5V current number.
Are you suggesting that I'm not supplying enough power? I very much doubt that is the issue I'm afraid.
First, I often use the official charger and cable. I'm not checking anything further on that as it's Netgear's own.
I've tried it in various combinations with other chargers.
All my other chargers support either or both QC and USB-PD.
It's important to note that the official Netgear charger is a USB-A (wall plug end) to USB-C (M2 end). This charger only outputs at 2.0A at 5V, so the device doesn't require more than 10W. I use a USB-C to USB-C power point in my car which charges all my USB-C/lightning phones rapidly via USB-PD as I use an 18W output charger (Pixel 3 / iPhone XR / iPhone 11). So I doubt it's that either.
And judging from this forum I don't think I'm unique in the issues I'm facing. There's a whole thread on reboot issues with the M2. When it doesn't reboot, it works really damn well. My main issue is that it's really unreliable.
First, I often use the official charger and cable. I'm not checking anything further on that as it's Netgear's own.
I've tried it in various combinations with other chargers.
All my other chargers support either or both QC and USB-PD.
It's important to note that the official Netgear charger is a USB-A (wall plug end) to USB-C (M2 end). This charger only outputs at 2.0A at 5V, so the device doesn't require more than 10W. I use a USB-C to USB-C power point in my car which charges all my USB-C/lightning phones rapidly via USB-PD as I use an 18W output charger (Pixel 3 / iPhone XR / iPhone 11). So I doubt it's that either.
And judging from this forum I don't think I'm unique in the issues I'm facing. There's a whole thread on reboot issues with the M2. When it doesn't reboot, it works really damn well. My main issue is that it's really unreliable.
I can't speak for Netgear but it is a valid concern that original charger does not work well. I have three M2 and two M1, all are with additional charger as they don't work with original one, regardless if its plug fits local power socket.