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Forum Discussion
F911E307-D708-4
Oct 02, 2021Aspirant
Netgear Nighthawk M5 Admin UI only local access
 Hi,     I've just bought a Netgear Nighthawk M5 from Telstra to use with a USG3 and found that the Admin UI only works if I connect to the M5's WiFi or its ethernet port.     What I want to do is con...
JohnPeng
Jan 16, 2022NETGEAR Expert
F911E307-D708-4 wrote:
Hi,
I've just bought a Netgear Nighthawk M5 from Telstra to use with a USG3 and found that the Admin UI only works if I connect to the M5's WiFi or its ethernet port.
What I want to do is connect the Nighthawk M5 to the WAN port of my USG3 and be able to access the Admin UI from my LAN. The M5 connects to the Testra Mobile network ok and I have internet access, but although I can see that port 80 on the M5 responds the Admin UI does not?
The WAN port on my USG3 gets its IP Address from the M5 so its my expectation that devices on my LAN should all appear to the M5 as being the USG3. Is the Admin UI on the M5 contrained somehow not to work from NATed devices?
Some insight on whether this is expected behaviour would be appreciated.
Cheers
If you don't need to use M5 WiFi network, you can enabled IP passthrough for your setup. Then you can access Admin UI via any clients connected to your USG3
Thanks
F911E307-D708-4
Jan 16, 2022Aspirant
Hi JohnPeng,
I certainly don't need the WiFi capability of the M5 so if IP Passthrough works then that would be great but I've read elsewhere that its broken.
Can you indicate where in the User Manual IP Passthrough is documented?
I simply want to use this device in a failover mode for my NBN connection.
Thanks.
- JohnPengJan 17, 2022NETGEAR Expert
F911E307-D708-4 wrote:
Hi JohnPeng,
I certainly don't need the WiFi capability of the M5 so if IP Passthrough works then that would be great but I've read elsewhere that its broken.
Can you indicate where in the User Manual IP Passthrough is documented?
I simply want to use this device in a failover mode for my NBN connection.
Thanks.
You can log in to WebUI and go to Seetings -> Setup -> Mobile Router Setup -> Under IP Passthrough, select ON Disable WiFi on the mobile router.
You can give it a try and le me know if you have any issues. The WAN stability issue is also related carrier network. You may not see the issue for sure.
Thanks
- F911E307-D708-4Jan 18, 2022Aspirant
Hi JohnPeng,
Enabling passthrough doesn't really sort the identified problem.
What I asked was how do I access the Dashboard from a LAN compter when the M5 is connected to the WAN port of the router.
Enabling passthrough gives the router the ISP allocated address and removes a double NAT situation. This is good but now I have no access to the Dashboard at all. With passthrough disabled I could at least connect to the M5 via WiFi.
How does one disable passthrough mode if one nolonger has access to the Dashboard or WiFi? Is it necessary to reset the M5?
When passthrough is enabled, is the LCD the only management interface?
Thanks.
- JohnPengJan 18, 2022NETGEAR Expert
F911E307-D708-4 wrote:
Hi JohnPeng,
Enabling passthrough doesn't really sort the identified problem.
What I asked was how do I access the Dashboard from a LAN compter when the M5 is connected to the WAN port of the router.
Enabling passthrough gives the router the ISP allocated address and removes a double NAT situation. This is good but now I have no access to the Dashboard at all. With passthrough disabled I could at least connect to the M5 via WiFi.
How does one disable passthrough mode if one nolonger has access to the Dashboard or WiFi? Is it necessary to reset the M5?
When passthrough is enabled, is the LCD the only management interface?
Thanks.
After enabling IP Passthrough, you can access the public IP gateway assigned by the carrier to access the M5 WebUI using the client connecting to your router.
Please give it a try. Another way is to connect your laptop to the M5 LAN port and visiting 192.168.1.1 to access the WebUI admin.
Thanks