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Forum Discussion
Barca95
Feb 17, 2021Initiate
Netgear Nighthawk M5 MR5200 WAN issue
Hi, I have a Netgear Nighthawk M5 MR5200 (ip address 192.168.1.1) that is working with the IP passthrough and it is connected to the WAN port of an Asus AX11000 (ip address 192.168.2.1). I can acces...
JohnPeng
Jul 24, 2021NETGEAR Expert
Could you please describe your setup and how often you see the issue happening?
Thanks
hangiemo
Jul 25, 2021Star
Hi,
Running M5 (Telstra Australia) with passthrough Ethernet to a Ubiquiti USG3 as my central router. 2 external antennas connected to the M5. There is a UniFi based network for the internal connections.
In the first week of operation I’ve had full loss of internet at least 3 times. Each time I’ve noticed the IP address on the router is 0.0.0.0. I’ve tried renewing the address as well as unplugging and rebooting the USG. Nothing helped there. The M5 shows everything is ok, but doesn’t provide an address.
Each time a reboot of the M5 fixed the issue.
The rest of my network has been running fine before introducing the M5.
Happy to supply more if you have specific info you need.
Cheers,
Mark.
Running M5 (Telstra Australia) with passthrough Ethernet to a Ubiquiti USG3 as my central router. 2 external antennas connected to the M5. There is a UniFi based network for the internal connections.
In the first week of operation I’ve had full loss of internet at least 3 times. Each time I’ve noticed the IP address on the router is 0.0.0.0. I’ve tried renewing the address as well as unplugging and rebooting the USG. Nothing helped there. The M5 shows everything is ok, but doesn’t provide an address.
Each time a reboot of the M5 fixed the issue.
The rest of my network has been running fine before introducing the M5.
Happy to supply more if you have specific info you need.
Cheers,
Mark.
- jwim1Aug 06, 2021Aspirant
Hi Mark, did you have any success getting IP Passthrough going with your Telstra M5? I've just received mine and can't get it going. I've got a very similar setup to yours - i.e. Telstra M5 to a USG3. I've enabled IP Passthrough but no joy.
Cheers
Jason
- JohnPengAug 08, 2021NETGEAR Expert
Thank you for everyone's report. we will investigate and provide the feedback soon.
Regards
John
- NoV1mDec 19, 2021TutorSeems like the problem was there in august, it’s December. Do you have any idea of when will it be solved please? Should I purchase another device? Or get mine replaced?
- hangiemoAug 08, 2021StarNo luck with passthrough. I had to switch to router mode to get it working.
- dnos80Sep 05, 2021Initiate
I have the same setup and issues as hangiemo
I have line of sight to the local Telstra tower and get very very good signal quality and fast speeds when connected.
Unfortunately the internet drops out quite frequently.
My symptom is the same as the others, internet connectivity drops, I log on to the router and see that the conenction is still active (ie it's been connected for hours) however there is no WAN IP address. I have to reboot the router for it get a WAN IP and therefore provide internet connectivity once more.
Very disapointing for such an expensive device.