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Forum Discussion

Barca95's avatar
Barca95
Initiate
Feb 17, 2021

Netgear Nighthawk M5 MR5200 WAN issue

Hi, I have a Netgear Nighthawk M5 MR5200 (ip address 192.168.1.1) that is working with the IP passthrough and it is connected to the WAN port of an Asus AX11000 (ip address 192.168.2.1). I can acces...
rayfol39's avatar
rayfol39
Aspirant
Nov 01, 2021

Is there a solution to this? My setup is the same as Mark and Jason have? Also using Telstra Australia.

halo79's avatar
halo79
Aspirant
Nov 02, 2021

No solution that that I know of.

 

I've had to keep my old Huawei going (paying double to Telstra) because I cannot rely on the NetGear.

 

Very disappointing.

 

  • rayfol39's avatar
    rayfol39
    Aspirant
    Nov 02, 2021

    I'm trying to work this out with the Ubiquiti tech's at the moment. If I find out anything interesting or helpful I'll post back here.

     

    • JohnPeng's avatar
      JohnPeng
      NETGEAR Expert
      Nov 02, 2021

      Thanks for everyone's feedback. Our team is looking into the issue and will make improvements on the connection stabiliy between WAN port and router client.

       

      Regards

       

      • W1lliam's avatar
        W1lliam
        Virtuoso
        Nov 02, 2021
        My MR5200-100EUS upgraded to NTGX55_12.04.12.00 and starting disconnected WWAN even WLAN still alive, clients associated with M5 has no way out to Internet unless rebooting M5, this issue is gone after restore to factory default for the M5 after upgraded.
    • Eddie_Johansen's avatar
      Eddie_Johansen
      Initiate
      May 29, 2023

      I have solved the Ubiquiti problem if someone is interested.

      At the moment I run the Netgear M5 MR5200 without any problems togehter with my Ubiquiti Switch and 4 Ubiquiti UniFi AP-PRO

       

      I was talking with the support for several weeks but I foundt he solution myself after testing some things in the router setup. So heres the solution:

       

      1. SETTINGS --> Mobile Router Setup (IP PASSTHROUGH = OFF) (ETHERNET STANDBY = Disable)

      2. SETTINGS --> Always-on WiFi = Disable (No Enable)

      3. SETTINGS --> Data Offloading = Disable (No Enable)

       

      This worked out fine for me.

      I think the problem was Data Offloading because when it´s enabled it´s trying to get data via the ethernet istead of sending data from the router from the Celluar network.

       

      This is because the Data Offloading is trying to get internet from an extern source so it can save Data from the SIM CARD.

       

      I hope this works out for you too!

       

      Cheers!