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Forum Discussion

Gbear1984's avatar
Gbear1984
Tutor
Jul 21, 2023

Netgear Nighthawk M6 Pro MR6500 AUSTL - Latest Firmware still not working with N78 with SingTel

Hi,   Anyone still having trouble connecting to your country N78 Network after the firmware update today? I have managed to update but I am still unable to get my router to connect to my SingTel N7...
Alexmario's avatar
Alexmario
Aspirant
Jul 31, 2023

Same here in Malaysia, n78 is still unable to connect as well.

  • JohnPeng's avatar
    JohnPeng
    NETGEAR Expert
    Jul 31, 2023
    Alexmario wrote:

    Same here in Malaysia, n78 is still unable to connect as well.

    Telstra technical approval process is longer. So the MR1 release didn't contain the latest fix for the 5G N78 connection issue if you are using non-Telstra SIM card. Please email me your IMEI and mention your community ID, I will check whether I can fix your issue. My email: jopeng@netgear.com.

     

    Thanks

    John