NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Nightwho's avatar
Nightwho
Aspirant
Jan 29, 2020

NETGEAR NIGHTHAWK MR110

 I was trying to update the Telstra / Netgear Nighthawk M1 Mobile Router to the latest Firmware NTG9X50C_12.06.08.00 but it  wouldn’t download.

I was running off 240 power without the battery in.

As soon as i disconnected the power & put the battery back in, with more then 20% charge, the update came up & download without any problems.

2 Replies

  • JohnPeng's avatar
    JohnPeng
    NETGEAR Expert
    Jan 29, 2020

    This is a safe measure put in to protect the device during FW upgrade. If there is no battery inserted, FW upgrade will be prevented just in case during the upgrade process, the power to the device is disconnected accidently. With battery inserted, this will be avoided.

     

    Thanks

    • Nightwho's avatar
      Nightwho
      Aspirant
      Jan 29, 2020
      Thanks John for the explanation.
      I just posted that finding, just in case someone else was doing what I did.
      No one on this forum could give me the information you just did to solve my fw poblem.